Crash after installing update

Light

New Member
After installing this update on Win 7 x64

(Windows6.1-KB2670838-x64.msu - "Platform Update for Win 7")

I get a crash when rebooting after seeing a dialog box with the following error:

Warning: Pending file operations detected, it is not adviseable to remove components while the OS is in this state.
Feature configuration, idle Windows self-cleanup or updating can trigger this.
Retry after rebooting.

I have rebooted and the error persists.
 
try to run this command wit admin rights:
DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase

i have seen that suggested in NTLite win 10 online removal
 
Thanks, I tried that but was getting an error:

Error: 87
The startcomponentcleanup option is not recognized in this context.
The resetbase option is not recognized in this context.

~~~~
I have likely removed 'something' previously that is now preventing NTL from cleaning.
The update installs OK, just can`t process an NTLite cleanup afterwards (removing languages etc)

The actual crash isn`t causing a problem as nothing is being cleaned anyway - I may have to reinstall Win7.
 
Hi Light,

That means there are pending Windows file updates and "crash" is actually a warning message to first deal with that.
Please change some feature in Control Panel (C:\Windows\System32\OptionalFeatures.exe)
Reboot, if it (C:\Windows\WinSxS\Temp\PendingRenames) is not clean, never clean manually.
Then try Disk Cleanup in C drive properties and make sure to select Advanced and all mentioned by Windows Updates.

Let me know how it goes.
Thanks.
 
OK, it has become a little more complicated now as I am NOT getting the crash any more.

(It really was a crash and the dialog box asked to send the log file to an email address - or something similar)

I don`t know what has happened since then but it is working now and I can install that specific update,
then afterwards remove all the unwanted extra language files that it put there....and clear the Manifest backup & cache files etc

but - after clearing once the patch is installed, the patch itself disappears from the list of installed updates shown inside NTLite (!)

The patch seems to have installed OK though as the thing I wanted it to fix/update is still there (the updated x264 codec in this particular case)

(Note: Optionalfeatures.exe is missing - I must have removed that previously)

So I don`t really have a problem now except for the fact the patch disappears from the list of installed patches.

Thanks.
 
@Light, yeah Windows will clean pending rename files directory on its own on idle as well.

Can you please link to the update, or at least name the KB, that is not shown in existing updates upon installation, that x264 one?
Thanks.
 
Yes of course, it`s the same one I mentioned above - it`s the "Windows 7 Platform Update"

Windows6.1-KB2670838-x64.msu

https://www.microsoft.com/en-us/download/details.aspx?id=36805

The only reason I installed this patch was because Waterfox (browser) suggested I use it in the graphics section of the About:Support page...
I was having a problem playing *some* embedded mp4 videos - now they work OK

So some files it installed must remain, I don`t know about all of them.....
the patch name just disappears from the list of 'existing packages' in NTLite
after I have cleaned with NTLite.

Windows 7 x64
NTLite v1.4.1.5590 x64 (Licensed - Home edition)
 
Last edited:
@Light, any improvement with the build 5632, it should preserve and install updates under Win7 a bit better?
Thanks.
 
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