Fingerprint scanner requirements

[skschatzman]

Hello all. I recently aquired an Acer Spin 5 Laptop convertible. After a few failed attempts at preserving the settings required for my fingerprint scanner to function properly, I decided to come here. I'm still fairly new at using NTLite so please go easy on me if it's a simple fix. If anyone knows what all is required please let me know.

Thanks.

 

[Kasual]

Upload the autosaved preset is needed so we can take a look at it and try to help.

Probably TPM and Smartcard related components.

 

[Clanger]

thumb.

 

[francis11]

I notized some laptop manufactureres as default put Bitlocker on all drives, coz of TPM in BIOS. Even if you change the SSD and install a NTL lited image.
FWIW if can help: A workaround is to suspend Bitlocker:
Open Powershell with admin rights and put:
Suspend-BitLocker -MountPoint "Drive letter:" -RebootCount 0

After restart open THIS PC - right click drives and check if Bitlocker is still active (sure it is) - now possible can turn Bitlocker off and should be good to go from here.

Bitlocker on C drive it's new buy or NTL coz of TPM- WTF

 

[skschatzman]

Here is the autoload preset

 

[skschatzman]

I notized some laptop manufactureres as default put Bitlocker on all drives, coz of TPM in BIOS. Even if you change the SSD and install a NTL lited image.
FWIW if can help: A workaround is to suspend Bitlocker:
Open Powershell with admin rights and put:
Suspend-BitLocker -MountPoint "Drive letter:" -RebootCount 0

After restart open THIS PC - right click drives and check if Bitlocker is still active (sure it is) - now possible can turn Bitlocker off and should be good to go from here.

Bitlocker on C drive it's new buy or NTL coz of TPM- WTF

I have a dual boot. the original OS install works fine. It was only after I created a secondary NTLite stripped OS that it stopped working. I'm sure I screwed up somewhere.

One of the first things I did was go into bios to enable/disable things. I disabled TPM. Maybe this is the issue?

 

[francis11]

Can't see you've removed anything related to Kasuals post regarding TPM or Smartcard - You can also consider using the Compatibility in the upper left corner when click Components. Or it could be a hardware issue unless you've tested before buy as i read refurbish from convertible laptop?

 

[skschatzman]

Can't see you've removed anything related to Kasuals post regarding TPM or Smartcard - You can also consider using the Compatibility in the upper left corner when click Components. Or it could be a hardware issue unless you've tested before buy as i read refurbish from convertible laptop?

It's a new unit. It's called a convertible because it can be used as a laptop or tablet. It worked fine with the preinstalled system. I'll test it after turning on TPM in bios and report back.

 

[Clanger]

how long before they start hiding stuff in the bios or they stop you getting into the bios at all,,,,,,

 

[skschatzman]

Enabling TPM in bios didn't solve the issue.
The pre-installed system allows me to add/remove/change my sign-in options.
The stripped install shows a message *Some of these settings are hidden or managed by your organization.* and doesn't allow me to add/remove/change any options.

I'm sure I screwed something up in NTLite to cause this.

 

[Clanger]

skschatzman i say that nearly everyone doesnt get it right 1st time and it takes a few tries fine tuning things so you are in good company. somethings take a little more tuning than others.

 

[Clanger]

skschatzman have you tried using the Administrator account or elevated priviledges?
did you get to those setings from Control Panel?

 

[skschatzman]

skschatzman have you tried using the Administrator account or elevated priviledges?
did you get to those setings from Control Panel?

yah. I made sure of both.

The sign-in options I described is in the control panel.

 

[Clanger]

in post no10 you said "*Some of these settings are hidden or managed by your organization.*" if you used Control Panel you could find which applet runs for those settings, then run that applet "elevated" from Power Run.

 

[Clanger]

the only other thing i would suggest is create another partition on your c: drive, do a default w10 install then do live removals 10 at a time to until something breaks.

 

[skschatzman]

the only other thing i would suggest is create another partition on your c: drive, do a default w10 install then do live removals 10 at a time to until something breaks.

I'm actually in the middle of doing that now.

 

[Clanger]

ahh, good lad. sometimes thats the only way to do it and it is time consuming
if your c: drive is 500gb then keep 100gb spare because you never know when you will need to do a test(live removals) or rescue install. that has gotten me out of crap creek many times.

 

[Kasual]

Here is the autoload preset

The autosaved preset have listed:
Enterprise Data Protection (EDP/WIP) - the first that comes to my mind
Credential Manager
Credential Enrollment Manager
Face Recognition - would have removed something needed by FP

Also would need:
.NET Native Frameworks
.NET Native Runtimes

The autosaved preset seems "too agressive" for my needs (I do the most compatible for taking the drive to other system and test, as I am the family's computer guy), if keeping the above list doesn't fix the issue, some of the features disabled, privacy and uac tweaks would need to be relaxed.

 

[Clanger]

The autosaved preset seems "too agressive" for my needs

they usually are at 1st. might be handy to know if OP's thumb reader is inbuilt or a 3rd party item, might be worth having Component notes or a Compatibility setting.

 

[skschatzman]

Kasual
Clanger
I relaxed some of the settings. I did do some trial and error with live removal. This one seems to be working. This will be a closed system for my Display Calibration needs. It will not be connected to the internet. I wanted to disable/remove as much as possible to make it snappy. The built-in thumbprint reader is all the security I will need.