Components/Compatibility for TeamViewer 11

W

WKjun

New Member
Hello!

My PCs (and VMs) cannot run TeamViewer 11 anymore if I freshly install Win10 22H2 x64 modified by NTLite.
After running it, it asks for privileges and crashes silently.
Event Viewer logs an exception 0xe06d7363 in KERNELBASE.dll.

Now I have tested with a fresh ISO from MS and this way it works again.

NTLite Compatibility flag for TeamViewer is set.
Then I have looked around to find the affected componentents, but I cannot find any "Locked by compatibility" entry for TeamViewer in the column "Extra info".
Is it hidden, or maybe not working at all?

Regards,
Wilhelm
 
Last edited:
Exception 0xe06d7363 errors have also been reported by non-NTLite users, so more information is required. Please attach a copy of your preset (after removing any user passwords or license keys).
 
Try restoring Windows Camera, it might have a dependency.
Code: 
<c>microsoft.windowscamera 'Windows Camera'</c>
 
I extracted the TV installer, and examined some of their EXE's and DLL's with DependencyViewer. TeamViewer calls winmm.dll, which is a legacy audio interface API. So the only thing that makes sense would be:
Code: 
<Feature name="MediaPlayback">false</Feature>

UPDATE: Nope, disabling MediaPlayback & WMP didn't stop TV from installing...
 
Last edited:
OK, I'll pick up from here, thanks for reporting, will post if I cannot replicate or which component it is.
 
Tested the preset attached, and I had no issues installing "TeamViewer Full Client 64-bit".
Please try without any other modifications than what's in the preset.
This same installer, or let me know which one fails. And does it fail on very startup, or only after connecting to a machine etc.

If you are in a hurry, try keeping Edge, it seems to use its engine for the new app - but it worked for me without it, it fell back to the legacy look.

Thanks.
 
nuhi said:
Tested the preset attached, and I had no issues installing "TeamViewer Full Client 64-bit".
Please try without any other modifications than what's in the preset.
This same installer, or let me know which one fails. And does it fail on very startup, or only after connecting to a machine etc.

If you are in a hurry, try keeping Edge, it seems to use its engine for the new app - but it worked for me without it, it fell back to the legacy look.

Thanks.
Click to expand...
Mine is also heavily modified and still works with TeamViewer
 
Thanks for all your efforts!

A detail I have not stressed sufficiently is that I have to use version 11 (August 2016), because its license is unlimited.
A more recent version might actually work, but I would have to pay on a monthly basis which is much more expensive.

Would you like me to upload the compact 7MB QS* version?

*QuickSupport, thus run once only
 
WKjun said:
Thanks for all your efforts!

A detail I have not stressed sufficiently is that I have to use version 11 (August 2016), because its license is unlimited.
A more recent version might actually work, but I would have to pay on a monthly basis which is much more expensive.

Would you like me to upload the compact 7MB QS* version?

*QuickSupport, thus run once only
Click to expand...
OK, will PM you for details, I need the exact app so we don't spin in circles.
 
Thanks WKjun.
Got it, it's the se"Print Spooler" service, the Manual state. Need to start the service or keep it on Automatic.
Will add it to the description, weird stuff, unrelated to the tool. You can provoke it manually as well in the Services, just stop Print Spooler.

Let me know if confirmed.
 
OMG :D
Thank you so much!

Indeed, that service would have been the last thing for me to test. It's not even disabled...
 
You must log in or register to reply here.
Back
Top