Some UWP apps in the App Store cannot start (NetEase Cloud Music)

NetEase Cloud Music is a 32-bit MSIX app. Or use their non-Store download.
Code:
<c>appxsupport32 'Modern App 支持 - 32-位'</c>
 
Check device manager for a missing/corrupt driver. That error code is worded as if it were related to hardware, and this error also appears on Google from people that aren't using a custom Windows, so either it's a vague error or the problem may not necessarily be related to XML/tweaks but is more basic in nature (corruption, drivers, etcetera).

Did the app ever work, and it was only after adding some more tweaks that it became broken? If so, take the previous XML and compare it against your new XML with a file difference tool and see where the culprit could be. We could also use some more information to troubleshoot this, anything you think is relevant or that you were tweaking right before this error happened would help us.

You never mentioned if you tried Taosd's or Garlin's other recommendations yet. Did you try restoring Microsoft Store and/or compatibility, and did you uninstall this app and then try to download the non-store version instead?
 
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The filename is cloudmusic_reporter.exe, which suggests it's trying to sync a USB device, like a smartphone/media player.
 
Yeah, it's probably something related to syncing, since most of the Google results are people using phones to upload pictures/videos to their computers and getting the error. Check if Windows Media Player (WMP) is installed and configured properly (no bad tweaks). Also, see if there's enough free disk space available, and that the internet connection isn't tampered with (disable airplane mode, don't use VPN/proxy, etcetera).

This NTLite version being used here is from November 2022, and there was some WMP compatibility added afterwards and a number of other fixes since then, so try upgrading to the latest NTLite then make a brand new image using this XML and make sure WMP codecs are not removed. Maybe try restoring the 3 "media streaming" components as well to see if those are needed by these apps.
 
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