Laptop's HDD completely missing in Windows 10

I don't know if it's M.2 or not, but I did physically removed the SSD from the motherboard and booted with the Windows Flash Drive to test with cmd's diskpart, apparently even when the SSD is gone, diskpart only recognized one drive: the bootable usb drive itself.

I did enter the BIOS and RAID mode was not an option in the SATA controller, it was either AHCI, RST Optane or RST Optane premium.
 
Well if that's the case it was already set on RAID before I entered the BIOS, so that shouldn't be the issue.

Also after carefully reading the thread, even though they are clearly talking about the same problem, at some point they start to go about a 13GB Unallocated space, and setting to AHCI and then swapping back, something completely different because In my case the drive doesn't even show up, so that wasn't of much help either
 
We are doing nothing except chasing our tails until the laptop is restored to factory spec and we can start from a clean slate.
 
I think I can't restore it to factory because both drives were shredded various times and the media creation tool doesn't even tell you what version you get, neither does Windows allow you to pick any ISO besides the lateest so I wen't ahead and tried downloading that one directly from MS, so after installing that untouched ISO directly from microsoft, and reset everything in BIOS to factory. Looks like it's having some problems with a certain update but everything else should be updated, and needless to say the drive still didn't show up
Taosd said:
What was the drive formatted as ? NTFS? Ext3? FAT?
Click to expand...
I've tried them all, with no result.

By any means, I'm no seasoned Windows user so I might be missing something, but I think this is just a lost cause, literally how do you mess up an OS that bad?

I'm still gonna be lurking the thread for the rest of the week but I think I've spend quite a lot in this sunk cost fallacy, I'm better off doing whatever I wanted to do in Linux, which I'm pretty sure I can.
 
Put everything on hold and contact Acer support to see if they have a windows iso/whatever you can deploy and ask what w10 builld series it came with, get onto acer forums and ask.

Time and effot spent v result is always on my mind, sometimes something isnt just worth it.
 
Couldn't this had to do something with the way Linux handles drives (sda, sdb, etc..)?

I've already "contacted" support, and by contacted I mean the forums because apparently they charge for actual support??? Idk so I'll be waiting for both.
 
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